Welcome to Thvasthi. These Terms and Conditions govern your use of our website and services. By accessing or using our online grocery store, you agree to comply with and be bound by these terms.

1. Acceptance of Terms

By using our website, placing an order, or accessing our services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to place orders through our website.

3. Products and Availability

All products are subject to availability.
We reserve the right to limit quantities purchased.
Product images are for illustrative purposes only and may vary slightly from the actual product.
Prices and product information may change without prior notice.

4. Orders and Payments

Orders are confirmed only after successful payment and order confirmation.
We reserve the right to cancel or refuse any order at our discretion.
Customers must provide accurate billing, shipping, and contact information.
Payments must be completed through approved payment methods available on the website.

5. Pricing

All prices displayed are subject to applicable taxes unless otherwise stated.
In case of pricing errors, we reserve the right to cancel or modify affected orders.

6. Delivery

Delivery times are estimates and may vary due to weather, traffic, holidays, or other unforeseen circumstances.
Customers must ensure someone is available to receive the order at the delivery address.
We are not responsible for delays caused by incorrect delivery information provided by customers.

7. Returns and Refunds

Perishable items such as fruits, vegetables, dairy products, and frozen goods may not be eligible for return unless received damaged or spoiled.
Non-perishable products may be returned within the specified return period, subject to inspection.
Approved refunds will be processed through the original payment method.

8. Cancellation Policy

Orders may be canceled before they are processed for dispatch.
Once an order has been shipped or is out for delivery, cancellation requests may not be accepted.

9. User Responsibilities

You agree:

Not to misuse the website or attempt unauthorized access.
Not to upload harmful, illegal, or misleading content.
To maintain the confidentiality of your account credentials.

10. Intellectual Property

All website content, including text, graphics, logos, images, and designs, is the property of Thvasthi or its licensors and is protected by applicable intellectual property laws.

11. Limitation of Liability

To the fullest extent permitted by law, Thvasthi shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

15. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Thvasthi
Email: [email protected]
Phone: +91 XXXXX XXXXX
Address: 123 Market Avenue, Greenfield Heights, Sample City, India